Iron Mountain Data Centre Site Manager in Frankfurt, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Iron Mountain Data Centres (IMDC), a division of Iron Mountain incorporated, is a leading provider of wholesale data centrr and colocation services. The company’s portfolio of purpose-built data centres addresses the exacting requirements of highly regulated organisations such as Federal Government agencies, Fortune 1000 enterprises, healthcare and life sciences organisations, financial services companies and cloud services providers.
Iron Mountain data centre services include dedicated data centres, private data centre suites, secure cages, individual cabinets, helping hands remote support, and carrier-neutral network services. For more than 30 years, discerning colocation customers continue to choose Iron Mountain data centre services for the company’s proven track record, successful relationships, maximum efficiency, predictable results and established reputation as the safe choice.
Due to huge investment and rapid expansion, The Iron Mountain Data Centre Team has an opportunity for a highly motivated Data Centre Site Manager to begin growing our team at our brand new facility in Frankfurt, Germany.
What you will do
The Data Centre Site Manager will be responsible for data centre operations and customer service delivery, ensuring the proper operation of the critical infrastructure equipment and ongoing customer relationship management. Some duties will include:
Manage data centre critical facility infrastructure operations.
Maintain a thorough knowledge of mechanical, electrical, controls and building systems.
Management of program tasks related to development of method of procedures, incident management, and root cause analysis in a 24x7x365 environment.
Manage third party contract and relationship.
Review performance of staff and subcontractors, identify training needs, develop training plans, and plan training sessions to improve quality of service and staff development.
Build a site culture of customer service consistent with Iron Mountain’s brand and history, and ensure quality of service throughout the customer life-cycle.
Develop and maintain the relation with all relevant stakeholders within the customer domain.
Responsible for ensuring the integrity of the documentation of all installations including assets, locations, connectivity, power distribution, customer loads and SLA deviations;
Ensure Data Centre facility complies with public utility, environmental, Federal, State, City and County, and other agencies as required;
Ensure proper implementation and execution of QHSE standards.
What you will bring
To be considered for this role you will have the following attributes:
Extensive data centre management experience required with electrical maintenance experience preferred.
Excellent stakeholder management skills with the ability to build strong client relationships.
Ability to analyse and solve problems at their root, stepping back to understand the broader context to ensure we provide the best service to our customers possible.
Ability to maintain a comprehensive understanding of the single line diagrams of all data centers in assigned location.
Knowledge of the theory of operation of: Generators, double conversion UPS, transformers, circuit breaker panels, switchgear, centrifugal pumps, variable frequency drives, remotely actuated valves, cooling towers, chillers (including the refrigeration cycle), and heat exchangers.
Familiarity with the procedures for performing hot work on energized electrical panels and protective equipment.
Knowledge of the theory of data center fire detection and suppression.
Ability to learn and retain sequence-of-operations for all data centers in assigned location, based on priority and skill of personnel.
What we offer
A very competitive remuneration including bonus and benefits in addition to the opportunity to manage a brand new purpose built facility.
Category: Field Operations (FO)
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE