Iron Mountain Operations Manager - Scanning & Imaging in Hofheim, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Through a combination of Iron Mountain’s document scanning expertise, infrastructure and a modern, secure cloud storage repository, Iron Mountain Document Scanning and Digital Storage services enable our clients to take the first step on their digital transformation journey.
The Digital Solutions Operations Manager will be a subject matter expert on operational procedures and best practices within our German digital scanning operations. They will be responsible for the planning and communication of the digital scanning processes, capabilities and capacity in order to facilitate orderly on-boarding of new business and ensure on time and efficient delivery of business as usual.
What you will do
Champion, lead and assume accountability for digital scanning optimisation initiatives and projects while providing leadership to and driving behaviours through the Operational Excellence program nationally within Germany.
Orchestrate cross-functional resources to establish, streamline and improve the systems and processes for managing daily digital solutions operations.
Create an internal brand as the digital solutions operational resource through which all departments across Germany interact.
Collaborate with decision-makers/ business leaders to manage expectations and create synergy and efficiencies across Germany.
Provision of strong & inspirational leadership along with technical support to team members and local management. In addition, where needed will coach & mentor local management to improve their problem solving skills, leadership abilities and team performance.
Act as the digital solutions operations champion for Germany by building partnerships across Field Operations, Operations Support and Business Line Leadership and Customer Facing Organisations that enable effective execution of KPIs and core business targets within Germany.
What you will bring
Demonstrated knowledge of imaging related workflows and technologies, including digital scanning image processing, OCR, database queries, file transfer methods and network infrastructure.
People leadership skills and experience within a scanning or production environment.
Proven project management.
Process improvement and optimisation experience.
A strong coach and mentor with a passion for developing staff and collaborating with peers.
What we offer
A competitive salary with bonus, corporate benefits and the opportunity to join the leadership team of one of our most rapidly growing solutions.
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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