Iron Mountain Manager Critical Facilities in Frankfurt, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
The MCF is responsible for the proper functioning of all critical infrastructure within the datacenter and has line management responsibilities for the Critical Facility Engineers.
The Critical Facility Manager works within the Operations Department and reports into the Site Operations Manager. As member of the Operations Management Team the MCF is co-responsible for realizing all operational goals and targets.
The Critical Facility Team makes sure all pro- and reactive maintenance is executed according IMDC standards and within the proper timeframes. The team also works to continuously optimize the Critical Infrastructure of the datacenter. The Critical Facility Engineers are the technical owner and contact for infrastructure related incidents.
The Critical Facility Manager is responsible for building managing the maintenance budgets. He is working in close cooperation with the Site Operations Manager and the Manager Service Delivery.
Principle duties and responsibilities:
Managing all critical infrastructure in the datacenter
Managing and coaching the team of Critical Facility Engineers
Keeping the knowledge level of Critical Facility Engineers up to date
Further optimizing the existing infrastructure
Concluding and managing contracts and SLAs with maintenance supplier
Managing the maintenance costs according in line with budget
Acting as an escalation point in the event of malfunctions and calamities (24x7)
Managing and optimizing Critical Facility Management processes and procedures (In line with compliance standards)
Drawing up the necessary Health and Safety guidelines together with the QA manager
Delivery of annual maintenance planning and monitoring of progress
Deliver input on projects from Design & Construction Team
Accepting newly delivered data center capacity
Providing support for complex / non-standard sales processes
Provide management information on KPI’s and performance of team
Roll-out global standards and tooling within the teams.
Preferred 5 year plus experience in a mission critical operational environment. Data center experience mandatory.
HBO / college degree or equivalent. Additional trade or technical education strongly encouraged
In-depth understanding of electrical and mechanical systems in a critical operations environment with the ability to quickly fathom technical situations and steer the team to resolve effectively and efficiently.
Time management skills and the ability to meet tight deadlines.
Strong sense of urgency and ability to prioritize.
Ability to take initiative to ensure tasks are completed.
Strong people manager with the ability to connect at different levels.
Must be able to communicate clearly and effectively, both verbal and written.
Able to create incident reports, process documentation and technical documents.
Unquestionable personal integrity and work ethic.
Curious, driven and ready to learn
Familiarity with work processes, ISO/BS standards
What do we offer:
• A competitive salary, above market average + annual bonus;
Good secondary benefits
The possibility to develop yourself and build your career;
A great working environment in a dynamic, international, fast growing organization.
Category: Field Operations (FO)
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE