Iron Mountain Senior Program Manager, Data Center in Berlin, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Iron Mountain Data Centers is looking to hire a high-performing Senior Program Manager to join our growing team. The ideal candidate will be based out of the US-East Coast or the UK. This individual will oversee the successful planning and execution of high priority initiatives primarily focusing on business growth through acquisition and integration. The Senior Program Manager ensures the successful planning and execution of highly visible, cross-functional and transformational Data Center projects across all aspects of the expanding business, requiring strong project management, communications, customer relationship, and analytical skills, with knowledge of data center operations, finance, quote to cash, and IT/network operations a plus.
What you will do:
Lead cross-functional, globally distributed teams in the successful execution of key programs’ and workstream implementations, system and process standardization, and data center infrastructure and support.
Meets project outcomes, including commitments around performance, schedule, cost, and resources.
Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model.
Is the focal point for change management, issue management, and escalation resolutions.
Manage all aspects of given initiatives, from requirements gathering to implementation over the entire lifecycle.
Ensure that the scope of the projects align with business priorities. Manage relationships with key stakeholders and sponsors, and escalate project risks on a timely basis for decision resolution and disposition.
Produce all relevant program management deliverables such as objectives and requirements, risk assessments, project plans, budgets, status reports, open issues logs, action items list etc.
Support project and program managers within and outside the program.
Applies company and industry program and project management best practices with agility, ensuring processes, standards, and governance plans are effective and align with the data center’s mission, culture, and strategic priorities.
What you will bring to the role:
10+ years of experience running complex global programs and projects, effectively leading across matrixed teams applying various methodologies and strategies
Familiarity with data center facilities operations and/or data center colocation services
Understanding of quote to cash processes and platforms
Proven ability to build and lead integrated teams (business and technology) from various internal and external organizations across multiple sites
Adept at helping team members harness and develop strengths in pursuit of successful project outcomes
Ability to achieve broadly communicated objectives with a minimal amount of supervision
Ability to engage cross-functionally across multiple, complex teams to achieve results
Proven problem-solving, escalation and decision management decision-making, and communications skills
Effective consultative and influencing approach
Proven ability to enact change quickly and effectively
Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, including with globally dispersed teams
PMP and Scrum Master certifications desired; Strong project management/process background required; 10+ years of experience with a variety of methodologies (i.e., Waterfall and Agile) and proficiency in common project planning tools such as MS Project
Bachelor’s degree required; master’s degree desirable or career/experience equivalent
Travel may be required and is dependent on program needs
What we offer:
Be part of an ever evolving global organization focused on transformation and innovation.
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
Global connectivity to learn from 26,000+ teammates across 52 countries.
Be part of a winning team who embrace diversity, inclusion, and our differences.
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
The possibility of working from home.
Category: Program and Project Management Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
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